DOCUMENT:Q105242 25-OCT-1993 [W_NT] TITLE :Brother HL-8e May Need Firmware Update to Print TrueType Fonts PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: ---------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system version 3.1 - Microsoft Windows NT Advanced Server version 3.1 ---------------------------------------------------------------------- The Brother HL-8e may need a firmware update to correctly print TrueType fonts from Windows NT. Problems may include dropped or garbled characters when printing TrueType fonts. According to Brother's technical support, if the printer firmware is dated earlier than 8/92, it should be updated to a version dated at least 8/24/92 to correct known problems with TrueType fonts. Use the following procedure to determine the firmware revision of your printer: 1. Power off the printer. 2. Holding the Fonts button down, power up the printer. 3. While still holding the Fonts button, wait until the power up sequence is completed, then the firmware version will be displayed. For additional information, call Brother technical support at (800) 276-7746. The HL-8e Printer is manufactured by Brother, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability. Additional reference words: 3.10 garbage KBCategory: KBSubcategory: prt ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.